Frequently Asked Questions:
What is a wine flight?
Our wine flights are served from 11am-3pm in our restaurant, The Pour House, from Thursday-Sunday at the bar. You have your choice of (3) New Hope Winery wines, each 2oz pours, for $15. You do not need reservations for a wine flight, however for parties of 5 or more we strongly suggest making one. If you have a party of 10 or more, please contact us directly at email@example.com or call us at 215-794-2331.
Are the restaurant and concert venue separate?
Yes, the concert venue is a 250 seat venue located behind the main red building, which is the restaurant. Making a reservation at the restaurant does not get you tickets to the performance. Please reserve your tickets first either by purchasing in house or through our website and then reserve your table to dine with us either by calling us at 215-794-2331, emailing us at firstname.lastname@example.org, or we are found on Opentable.com.
Do you have parking?
Yes! We have free on-site parking. If you are coming to a performance in the event center, we will have parking attendants to guide you where to go.
What is the ticket fee and is it the same if I purchase in house?
From having a professional sound engineer to security to parking attendants to staff inside the venue as well, this small service fee helps us to provide a professional level to your concert experience as well as continue to provide live entertainment to the community. If you purchase in house, the ticket fee still stands.
How do I purchase tickets?
Please go to the Live Music tab on our website to purchase tickets or purchase in house at our box office located right inside the restaurant. The box office is open during our normal business hours, Thursday-Saturday 11-9 and Sunday 11-5. We do not do over-the-phone purchases.
Can I pick my own seat for the concert?
You can pick by seat, the best available seat, or by the best available seat in the section you choose, i.e. left, center, or right of stage. Once seats are purchased, we cannot change them so please choose carefully and check your shopping cart before making the purchase.
Do we have a table or assigned seats to the show?
All of our seating is Cabaret Style seating, all tables are 4 person tables. We will not push the tables together for the show or add an additional seat to a 4-person table. The extra person will need to sit at a separate table next to you and you can choose your seats through the seating chart option to ensure you are next to each other.
Can I bring in my own food and drink?
No, we do not allow outside food or drink. Snacks and drinks are available for purchase in the venue. Security guards at the door will ask to check purses and pockets before you enter the venue, this is also a safety precaution for all of our guests.
Do you serve dinner during the show?
No, we do not have table service or dinner service during the show. We have a small bar in the left hand corner of the venue where you may purchase wine, beer, cocktails, and snacks. If you would like to have dinner before the show please call our restaurant, The Pour House at the New Hope Winery, at 215-794-2331. We recommend reservations for dinner no later than 6:30 for our Tuesday-Saturday shows, and 4:30 for our earlier Sunday shows.
Are there ID or minimum age requirements to enter the event?
Our minimum age requirement for shows is 8 or older.
What’s the refund policy?
We do not offer refunds for shows, unless the show is cancelled or rescheduled.